Showing appreciation for your clients can go a long way
Do you have a Client Appreciation or Gratitude Program set up for your business? If not, you really should consider creating one. Think of the last time someone you interacted with showed you gratitude. How did that make you feel? You can give your own clients this same warm fuzzy feeling too!
An added perk is you may actually see more business from these efforts. When you can get a past client to come back, you are increasing their Lifetime Value. Which is turn makes you more money. And we all know the common stats that it is significantly less expensive to get repeat business from past clients than to market to get new ones.
Ways to show appreciation
In this episode we talk about several different ways that you can show gratitude for your clients. Methods like:
- Loyalty Programs (here are the two links mentioned in the episode: Capterra and SoftwareAdvice).
- Referral Programs (here is the link mentioned with this type by ReferralRock).
- Gamification (here’s the Forbes article about this topic).
- Throwing a party
- And more (I actually cover 15 different types)!
Gratitude in action
There are a few examples that I share of ways that I have used these methods in the past with other businesses as well as ways I’ve experienced appreciation from businesses I’ve worked with. Here is the link to SendOutCards as I definitely talk about this business a few times.
Then I go over some examples that different industries could use. I cover:
- Solar Business
- Interior Designers
- Massage Therapist
I have also created a worksheet that you can use to work through the process of creating a Client Appreciation program for your business. Simply fill in your name and email below, and you can get this worksheet today!
The doors are opening again!
We are so excited to announce that the doors will be open for 4 short days to our Chill Business Society from Black Friday through Cyber Monday! You can get into our Society at the amazing price of just $25/mo or $275/yr (the annual plan gets you ONE MONTH FREE)! Yeah, we think it’s pretty incredible too. But you will have to act fast to get this deal.
If you head on over to www.chilldigitalmarketing.com/membership you can get on the waitlist today and we will send you an email to let you know when the doors are open. Or you can head to that same link between 11/29/19-12/2/19 and it will let you sign up at that time.
When we offer this membership again next year, the price will be going up. We’d hate for you to miss out on this AWESOME offer!!
Until next time…